Conditions of Sale and Returns policy

ATM Auto Elektries (edms) bpk T/A Motolek Upington, First Battery Centre, ATM Sonkrag, Thule (Company registration number: ****/*****/**), is committed to offering consumers safe quality products of good value.

The Products supplied by ATM Auto Elektries (edms) bpk T/A Motolek Upington, First Battery Centre, ATM Sonkrag, Thule (Company registration number: ****/*****/**) are suitable only for the purpose designed and intended and the Customer must ensure the Products are handled, stored, installed, used, worn, or otherwise dealt with in a normal and proper manner, and where applicable, in a manner consistent with the instructions given by the manufacturer.

Returns Policy

• No returns will be accepted without proof of purchase.
• Courier charges ARE NOT refundable either to or from the customer or both.
• CV Joints, shafts and boots may not be covered in grease and must be complete.
• FUEL pumps fitted ARE NOT returnable.
• Goods incorrectly supplied must be returned within 30 days.
• No returns permitted if goods have been partially or entirely disassembled, or physically altered, or permanently installed, affixed, attached, joined, or added to, blended, or combined with, or embedded within other goods or fitted to other goods, unless defective or returned within the cooling off period described below.
• Please note ATM Auto Elektries (edms) bpk T/A Motolek Upington, First Battery Centre, ATM Sonkrag, Thule (Company registration number: ****/*****/**) will not accept returns of any products of which the packaging has been removed, opened, or tampered with, unless the products are defective or returned within the cooling off period described below.
• Goods returned in boxes / packaging that have been re-marked, damaged or defaced in any way, including price stickers AND/OR courier labels etc, WILL NOT be accepted for credit and will be returned to the customer.
• We regret that for safety reasons we are unable to take return of electrical goods (unless these are defective) and no lubricants/chemicals can be returned if the seal is broken.
• Any returns must be in a saleable condition unless the return relates to defective products.
• All returned goods will be subject to a reasonable charge for repackaging and re stocking.
• We reserve the right to withhold a refund until the returned part has been examined and tested.
• Please ensure that you comply with manufacturer’s standards and specifications when using products purchased from ATM Auto Elektries (edms) bpk T/A Motolek Upington, First Battery Centre, ATM Sonkrag, Thule (Company registration number: ****/*****/**).
• ATM Auto Elektries (edms) bpk T/A Motolek Upington, First Battery Centre, ATM Sonkrag, Thule (Company registration number: ****/*****/**) will only be responsible to attend to returns relating to defects in the products within 6 months of the date of purchase.
• We will not be held responsible for any consequential losses or damages and our warranties and guarantee only extend to that of our suppliers and manufacturers.
• If the products appear to be defective after 6 months from the date of purchase but within the manufacturer’s warranty period we may, at the customer’s request, send the goods to the manufacturer. The manufacturer will then decide whether the claim is valid, in accordance with their warranty policy.
• Product sold from this website carry the manufacturer’s warranty against faults and or defects.

Cooling-off period and cancellation

In terms of section 44 of the Electronic Communications and Transactions Act, 2002 (ECTA) if you are a natural person (as opposed to a legally registered corporate entity) you are entitled to cancel, without any reason and without any penalty, the purchase of any products within 7 days after receiving the products.

You will be responsible to pay for the cost of returning the products. ATM Auto Elektries (edms) bpk T/A Motolek Upington, First Battery Centre, ATM Sonkrag, Thule (Company registration number: ****/*****/**) will refund any payment made in respect of the returned goods within 30 days of the date of cancellation.

Process for returns

Please make contact with us via WhatsApp or email or alternatively give us a call on *** *** ****